Managed IT Services

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Managed IT Services

Achieve 4x more value and productivity from your IT investments.

Fully Managed IT Support with Proven Results

MSPs (Managed Service Providers) promise to exceed your expectations, but often keep those expectations vague. If you don’t even know what you’re looking for, how can you be sure you’re getting value from your IT partnership? With our evaluation tools, you can see how well we live up to our promises.

We work with you to define your long-term IT goals in accordance with our Best Practices Value Map. To help you see the bigger picture, we provide measurable proof to help you see what our strategic IT management results look like.

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NO.1 MANAGED IT SUPPORT TULSA

Fully Managed IT Support

When you pull up to each stoplight, you don’t suddenly decide your destination. It might be time to start planning further ahead if your current provider only reacts when something breaks.

Newave integrates proactive roadmaps and IT lifecycle management into fully managed IT services. To help you move beyond the break/fix cycle, we schedule intentional, strategic consultations. Your technology will be more cost-effective, more efficient, and less likely to have downtime.

NO.1 IT SUPPORT TULSA

Fast & Responsive IT Support

It shouldn’t feel like shouting into the void when you submit an IT support ticket. Each support ticket is seen by a real person within 15 minutes, and the most critical issues are triaged immediately. We respond immediately if the issue is urgent. In the event that onsite resolution is required, we will be there for you. The automatic escalation process catches anything that slips through the cracks if the unthinkable happens.

Our workplace IT management provides faster support and faster recovery times so your team members can keep doing what they do best.

NO.1 MANAGED IT SUPPORT TULSA

Understands your needs

The only thing worse than a recurring technology problem is having to explain it to each support technician all over again. That’s inevitable for massive call centers, but not for our dedicated, full-service IT support teams based in Tulsa & OKC. When you call us you get the same people every time, who remember your business needs and your prior tech issues.

By developing a personal relationship with your team, we can better document, track, diagnose and resolve repetitive problems – freeing up even more time and mental energy for your team.

NO.1 Cyber Security Services TULSA

Cyber Security Services

It would be impossible to play dodgeball while blindfolded, wouldn’t it? Our team doesn’t leave you to guess at the digital threats you face, nor do we use scare tactics to upsell you. Through our fully managed IT services, we identify and explain key threats as they evolve and protect you from them with targeted solutions.

Make sure you are protected against your greatest risks with IT consulting and security strategies tailored to your business needs.

Plan Your IT Investments with Confidence

You don’t suddenly decide your destination as you pull up to each stoplight. If your current provider only reacts when something breaks, it can leave you feeling lost…and it might be time to start planning farther ahead.

Newave works with you to build a proactive roadmap and IT lifecycle management into your fully managed IT services, and schedules intentional, strategic consultations to help you move beyond the break/fix cycle. That means fewer surprise costs, less downtime, increased efficiency, and a greater sense of control over your own technology.

Fast Tech Support When You Need It Most

Submitting an IT support ticket shouldn’t feel like shouting into a void. With Newave, every support ticket is seen by a real person within 15 minutes, then triaged to resolve your most critical issues right away. If it’s urgent, we’re on it immediately. If it requires onsite resolution, we’re there. If the unthinkable happens and something slips through the cracks, our automatic escalation catches it.

Get faster support and faster recovery times with our workplace IT management, so your team members can keep doing what they do best.

IT Support That Knows Your Name & Your Needs

The only thing worse than a recurring tech problem is having to explain it to each support tech all over again. That’s inevitable for massive call centers, but not for our dedicated, full-service IT support teams based in Tulsa & OKC. When you call us you get the same people every time, who remember your business needs and your prior tech issues.

By developing a personal relationship with your team, we can better document, track, diagnose and resolve repetitive problems – freeing up even more time and mental energy for your team.

Cyber Security Services to Inspire Confidence, Not Fear

Imagine playing dodgeball with a blindfold on – impossible, right? We don’t leave you to blindly guess at the digital threats you face, and we don’t push scare tactics to upsell you. Instead, we identify and explain key threats as they evolve, and protect you from each one with targeted solutions built into your fully managed IT services.

Get an IT consulting and security strategy tailored to your business needs, and the peace of mind that comes with knowing your greatest risks are continually being researched, evaluated, and proactively addressed.

All-Inclusive Managed IT Solution

Here’s a quick breakdown of the five key parts that make up our fully managed IT services program.

Managed Voice
Managed Security
Managed Backups
Managed Hosting

Managed Voice

Combine the reliability of our Managed Services with the flexibility and scalability of our Voice over Internet Protocol (VoIP) technology when you choose Managed Voice – creating a full-featured, cloud-based environment.

Managed Security

Only Newave offers a comprehensive Internet security plan including round the clock monitoring along with intrusion detection services, client-side anti-virus, email defense, web defense, email archiving and email encryption – all powered by the world’s best technologies.

Managed Backups

Newave delivers world-class capabilities to protect and back up your mission-critical business data. We use industry-leading solutions that fully monitor and manage your system 24 hours a day, seven days a week – which means we can resolve any issue quickly and head off any downtime even if you experience a monumental server meltdown.

Managed Hosting

We lead the industry in managed hosting, with specialists in data storage, security, virtualization, IT, plus any and all business applications and server space issues. Let Newave take the headache out of technology management with a best-fit solution for all your advanced security, Internet connectivity, and backup needs.