We're all hearing about the cloud these days. It's a popular catchword in communications but yet there are reasons to believe it's not just a passing phase. In fact, smart businesses worldwide are asking if it's a smart move and getting solid answers in reply. Here are 10 real-world reasons so many businesses are moving communications to the cloud today:
Outsource IT support to the provider. The expense of an on-premise solution – which often takes an entire IT department to manage – can be enormous. Cloud-based communications can help alleviate the burden by eliminating maintenance, IT work load and, some of the more costly internal infrastructure, including servers and storage systems.
Predictable monthly costs. Savings is a big factor for companies moving their communications to the cloud. By hosting a phone system over the Internet, businesses are charged on an "as needed" basis, paying only for what they use. That makes cloud-based communication systems especially cost-effective for small businesses – eliminating the need to pay for the installation and maintenance of a traditional phone system.
Scale up or down based on users. Anyone who has moved or expanded an on-premise phone system knows just how difficult it can be. Whether a business is growing, moving or sizing down, the cloud provides the flexibility and scalability the business needs now, and in the future. And with cloud-based systems, businesses can access and add new features without any new hardware requirements.
One-source vendor. With cloud communications, a vendor manages communication systems off-site, and IT departments are freed up to focus on other high-priority issues. (Let IT get back to fixing your email)
Instant updates. With cloud communications, service is outsourced, and upgrades are deployed through automatic software updates. This allows organizations to stay focused on their business and leave the upgrades to the cloud communications vendor.
Maximize uptime and avoid interruptions. Optimizing uptime is critical for all businesses. To keep things running, they rely on the ability to scale and leverage remote work teams or serve customers from anywhere. For this kind of approach, cloud communications maximize uptime and coverage through multiple, remotely hosted data centers, helping them avoid costly interruptions and downtime.
Leverage shared resources. Having an on-premise communications system means you could have difficulty with hardware and software geographic redundancy. But when multiple businesses share resources in a cloud environment, they get access to a level of redundancy that would be too expensive to procure with an on-premises solution.
Business continuity made easy. For businesses, the cloud is the ultimate protection from the effects of disasters. Not only are they able to get up and running quickly after a disaster, they can also have calls rerouted to remote locations and cell phones. In many cases, the cloud is able to provide remote access to voicemail or use cloud-based auto attendants that can continue taking calls and providing information. It's a hard-to-resist combination of reliability, resiliency and redundancy.
Easy to use interface. With a cloud-based interface, employees can easily talk, chat, collaborate and connect anytime through a single platform.
Feature-rich mobile integration. Businesses need to keep their teams connected and communicating efficiently even when they're miles, states or even countries apart. With cloud-based unified communications, remote workers have access to the full feature set from their mobile devices anywhere they go, just as if they were sitting at their desks. It opens up a whole new world of productivity and possibilities.
Is cloud-based communication right for you? NewWave has everything you need to know to help your business update and grow. No matter the industry, NewWave can help you implement a sophisticated cloud-based system that will take your business to the next level. Read about other customers who've already fallen in love with NewWave »